Course Objectives:

·Describe the purpose of a Quality Management System and explain the 8 principles of

quality Management.

·Explain the purpose, content and inter-relationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011.

·Interpret requirements of ISO 9001 in the context of an audit.

·Describe the roles and responsibilities of auditors and lead auditors.

·Plan and conduct an audit in accordance with ISO 19011.

·Report the audit, including writing valid, factual and value-adding non-conformity reports.

·Undertake audit follow-up activities evaluating the effectiveness of corrective action.

·Pass the individual continual assessment and the IRCA exam.

Timing: 9 am - 6:30 pm

Deliverables: Training documents, exam, certificate of achievement

Cost : 1100 USD + VAT

Tel:01/983838;01/983737

Email : afans@managementmix.com