Business Etiquette for Professionals

This 3-hour mini-workshop will mainly concentrate on some of the important rules of best behaviour in business encounters to give a great first impression that will last, building trust and long lasting relationships with associates, customers and/or executives.

The workshop will help you to:

* Understand the importance of Business Etiquette and Image

* Identify the type of dress code most adequate to your industry

* Meet and Greet Executives/Customers to give a good lasting impression

* Familiarise yourself with non-verbal communication skills

* Learn best practices when using the phone

* Communicate by email with empathy and respect

* Understand and respect different cultural practices when abroad for business

Who should attend:

Executives, Managers, Customer service staff, Human Resources, Sales staff or anyone who is looking to project a professional impression of themselves and their organization.

Cost: $75

Maximum participants:12

Information about the Trainer/Coach:

Sonya J. Sabbah is a British/Lebanese Certified Executive Coach, Certified Personal Branding Strategist & Image Consultant, Corporate Etiquette and Communication Trainer, as well as Writer/Author. She has trained and coached many C-suite executives and multinationals who, benefitted from her wide experience in Image Management, Leadership, Self-improvement and Developmental skills. She founded Excellence First in 2008 and has been going strong ever since. Sonya is the author of "Etiquette in the City: Beirut" which was published in November, 2011, and is available in Beirut, Dubai and London. Sonya is also a former Human Rights lawyer and Journalist. Recently, she founded Writer's Ink, providing writing, editing and proofreading services.

This event is part of GEW.