Business Etiquette for Excellence

Workshop

Intensive, Clear, Effective – Take Your Business To the Next Level!

Sometimes we need a boost forward, a powerful partner to assist us, a business POWER session.

BLC Bank’s Business Power Sessions are intense, information rich, walk-on-fire brain-charge business networking breakfasts designed to help you break free, dig deep and make an amazing progress in record time.

Each session covers a topic.

Check out our upcoming sessions at www.lebanon.smetoolkit.org and choose the most relevant business topics to your needs.

Our third session is entitled “Business Etiquette for Excellence", hereunder the outline:

Outline:

Importance of Image and Etiquette
How to Give a Professional Impression of Yourself and Your Business
Understanding Various Situations and Being Able to Handle Them
Meeting and Greeting, Verbal and Non-Verbal Communication
Letter and Email Etiquette
Telephone
Etiquette, Listening Skills, Providing Feedback

About the Speaker:

Sonya J. Sabbah, British born and educated, is a Certified Executive Coach, Certified Image Management Coach and Personal Banding Strategist, and Corporate Etiquette/Communication and Protocol Trainer/Coach. After graduating from the University of London with an LLB (law degree), having worked as a human rights lawyer with the United Nations, and as a staff journalist with a few
broadsheets, Sonya eventually founded her own firm, Excellence First, in 2008. Excellence First provides executive coaching, leadership development, image management, personal branding, corporate training, and coaching services. Sonya has appeared on many local and regional TV channels and acts as a resident expert guest on a several TV and radio shows. Her articles have appeared in a number of magazines. She is the Author of “Etiquette in the City: Beirut” which was published in November 2011 and is available in Beirut, Dubai and London. As a member of the Association of Image Consultants Ambassadors Committee (AICA), Sonya received both AICA’s "Civility Award" and “Certificate of Distinguished Service”.

Organizer

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BLC Bank

BLC Bank is focused on its vision of becoming a Bank of reference and is actively involved in financing economic sectors which have a lasting effect on national growth and sustainable development. Thus, the Bank is committed to SMEs, Women, Green Initiatives and innovative technology.

Within its commitment to SMEs, BLC Bank launched the SME Business Solutions, a program that provides tools, resources and opportunities for SMEs to develop. In this scope, BLC Bank created the “SME Academy” and launched the lebanon.smetoolkit.org.

Within this context, BLC Bank honors entrepreneurs who have achieved significant success in the region through the Brilliant Lebanese Awards, for the 3rd consecutive year in 2014.

Moreover, BLC Bank reaffirmed its position as a leader in the women’s segment through the We Initiative (www.we-initiative.com) which offers financial and non-financial services, ranging from learning and development to market exposure, networking & mentoring.

As a responsible corporate citizen, BLC Bank is dedicated to its employees, clients, community and the environment through a broad CSR “Boomerang” program.

Finally, as a pioneer in innovation, BLC Bank launched HEY! a revolutionary mobile payment solution. Designed with both the merchant and the user in mind, HEY! is the fastest, simplest, safest and most cost-effective way to pay, get paid and transfer money.

Organizer Profile

Venue

Directions

BLC Bank Learning Center

Achrafieh, Beirut, Lebanon