What to expect:

This 4-hour workshop is designed to help participants acquire skills to identify and solve problems. Participants will learn a systematic process for tackling and solving problems. Within an overall “ Plan,Do,Review” framework, they will explore how to benefit from a range of simple but effective models that will help them solve problems effectively. We believe that we are at the edge of a new era and problems should be tackled with a new global behavior.

Target Audience:

• Business professionals looking for tools to deal with the new organization set ups due to the actual social distancing.
• Entrepreneurs searching for new means to thrive their businesses today and post crisis.
• Individuals interested in strengthening their personal skills.

Workshop Outline:

1. The Problem with Solving Problem
2. Identifying root causes and under stress
3. Defining goals
4. Implementing solutions
5. Monitoring and evaluating

Moderated By Sandra Haddad

Sandra has over 15 years of extensive operational, business development, Sales, marketing, coaching, internal controls and productivity/efficiency improvements experience in diverse sectors of the hospitality industry including hotels, restaurants, catering and travel agencies.

Her proven ability to lead, manage and constantly improve operations, impact business growth and maximize profits offered her many opportunities: she was part of the pre-opening team of 2 five stars hotels, a winery domain and many restaurants in addition to holding the GM position in 3 hotels.

A solid pillar of her expertise is leadership and people’s skills that enabled her to become a certified trainer from ISTD.

Having worked in different departments starting entry level jobs has helped her shape in many ways widening her scope of interaction with people from diverse backgrounds and work philosophies, and has improved her communication and leadership skills.