Dealing with Difficult People at Work

Workshop at I Have Learned Academy

We often spend quite a big part of our day in  working hours .

Conflict is an inevitable part of working life. And it's not always bad.

But, often, it is. It can be stressful, harmful to  productivity, affect working colleagues  relationships , and lead to damaging behaviors.

And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you.

Unfortunately, we can’t always get away from those difficult people, so we have to figure out how to manage our relationships in positive ways. This is where a lot of people get stuck, and that’s why this course can be particularly helpful.

- What you will learn:

. identify bad or alarming behaviors

. know how to set boundaries 

. know the types of difficult/ toxic people at work and how to deal with each type ( whether a boss, client or colleague) 

. how to use 6 programs of behavior 

. be more effective in dealing with office politics

. tactics for conflict management 

. wellness tactics to protect yourself and energy

- Who this course is for:

. Managers and supervisors at all levels

. salesperson/ customer service

. trainers

. HR managers

. anyone who would like to learn more about the topic

. entrepreneurs 

. any employee or anyone in a work environment 

About the Trainer

Jessica Khudeida  is an established Feng Shui expert & Trainer, Life & Wellness coach, Existential  Wellbeing Therapist ,  Behavioral expert in the fields of specializations : NLP, Lie detection, Face reading, Body Language, CBT (cognitive behavioral therapy) & MBSR(mindfulness-based stress reduction therapy), Profiling & Forensic psychology . 

She also has a minor in  Social , Clinical &  Developmental psychology & parenting 

MBA in Business & Entrepreneurship, USJ 

Investment: 

Investment is 48$ or 96 000 LL

+ Add certificate 10$ more or 16 000 LL

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Tickets can be booked:

• Online in USD on ihjoz: https://ihjoz.com/events/5023#checkout
• Online in LBP on ihjoz: 
• POS or cash in LBP in Malik's bookshop and Khoury Home
• Cash, Cheque or bank transfer in both currencies also available in I Have Learned Academy

Booking ahead is a must, places are limited.

I Have Learned Academy introduction: 

I Have Learned Academy is a place where you can learn everything that you didn't learn at school! 

Check all our upcoming workshops here: 

https://www.facebook.com/pg/IHaveLearnedAcademyLebanon/events 

Location: 

I Have Learned Academy is located on the Highway of Mirna Chalouhi (Bauchrieh - Sin El Fil Highway), Street nbr 2 - Bldg 1140, Bloc B - 5th floor, Beirut, Lebanon

(New grey building, right after JF Cars, before Mardini Center)

Special offer with Careem Taxi: 

Get a 50% discount on your ride with Careem Taxi to I Have Learned Academy by entering the code: 

Ihavelearned123 

For more info about the workshop contact info@ihavelearned.me or 03-614493 (phone or whatsapp)