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ICT for Public Services Forum – Artificial Intelligence and Blockchain for Accountability and Transparency takes stock of the latest academic and policy innovations that sheds light on Information and Communication Technology (ICT) tools and their impact on corruption. The conference will propose tools that will support digital public services, crowdsourcing platforms, whistleblowing tools, transparency portals, big data, distributed ledger technology (DLT), and artificial intelligence (AI). Public Administration (PA) sector in modern society is characterized by the need to support extremely complex processes in order to provide services to citizens and business. Complexity is raised by the fact that the provisioning of services is, in the most cases, a collaborative activity shared among different, possibly many, PA offices

We will scrutinise the evidence on various technologies’ efectiveness, drawbacks, and even potential misuse that enables corruption. Drawing on the commonalities across the different technologies it appears that ICT can genuinely support anti-corruption by impacting on public scrutiny in numerous ways. For example, by digitising public services and enabling corruption reporting, can promote transparency and accountability, and facilitate advocacy and citizen participation as well as closer interaction between government and citizens. However, ICT can also provide new corrupt opportunities related to the dark web, cryptocurrencies, or simply through the misuse of well-intended technologies such as digital public services and centralised databases. 

Panels will underline that ICT is not per se a panacea against corruption, and it can also play into the hands of corrupt officials. Importantly, the existence of ICT tools does not automatically translate into anticorruption outcomes. Rather, impact hinges on the suitability of ICT for local contexts and needs, cultural backgrounds, local support and skills in using technology

The  Forum will present Artificial Intelligence and Blockchain modules and applications that can be accounted for and increase Accountability and Transparency