Workplace Etiquette & Professional Conduct
Workplace Etiquette & Professional Conduct
Summary:
Workplace Etiquette is an unwritten code of conduct that guides human interactions in a business setting. The purpose of this workshop is to equip participants with tips to help them work together in a positive and professional way. Through activities and role plays, participants will also receive feedback from Tamayyaz experts on areas they can improve to demonstrate proper workplace etiquette.
P.S: Multiple Registration Discounts are applicable based on the number of registrations you wish to make.
July 25 & 28 - 9:00 AM to 4:00 PM
Target Audience:
-Front Liners and Customer Service Representatives wanting to leave a positive and long-lasting impression on customers;
-Executive Assistants aspiring to succeed all interactions with internal and external customers;
-Young business Professionals who want to project a positive image about themselves.
Learning Outcome:
-Draw the line between social and professional behavior;
-Ensure professional email exchange with internal/ external customers and stakeholders;
-Handle incoming and outgoing Telephone Calls effectively;
-Acquire Tips to help you dress for success;
-Practice Effective Body Language Techniques that will help you gain credibility;
-Recognize International Etiquette Guidelines and Best Practices.