Negotiation Skills
Negotiation Skills
Overview:
When we hear the word negotiation, thoughts of boardrooms, suits, and million dollar deals usually come to mind. However, the truth is that all of us negotiate all the time. The Negotiation Skills workshop gives participants a strong understanding of how to engage another party in order to maintain a position of confidence that will not settle for less than a fair outcome. The training incorporates a variety of methods to provide insights on the basic types and phases of negotiations as well as the skills needed to conduct successful negotiations.
Course Topics:
- Types of negotiation
- The three phases of negotiation
- Getting prepared
- Laying the groundwork and establishing common ground
- The negotiation process
- Exchanging information
- Bargaining
- Mutual gain
- Closing
- Dealing with difficult issues
- Negotiating on behalf of someone else
The Training Includes:
- Hands-on training from 9:00 AM to 5:00 PM
- Training manual which includes material, exercises, and case studies
- Two coffee breaks and lunch
About the Trainer - Ms. Lea Karam:
Lea is a Financial Management Master’s graduate from Bordeaux IV University and holds a Bachelor’s degree in Finance from the University of Quebec in Montreal (UQAM). Lea brings more than 9 years of experience in business, supply chain, marketing and sales management; and currently leads the position of Levant Supply Chain Manager at a multinational pharmaceuticals company. In addition, Lea is an experienced University instructor and a course coordinator; and currently teaches sales and marketing courses to MBA students.
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